unable to see captcha image in chrome

If you are unable to see the CAPTCHA image in Google Chrome, follow these steps to troubleshoot the issue:

1. Clear Cache and Cookies:

Sometimes, browser cache and cookies can cause display issues with CAPTCHA images. To clear cache and cookies in Chrome, follow these steps:

- Click on the three vertical dots in the top-right corner to open the Chrome menu.

- Go to "More tools" > "Clear browsing data."

- In the popup, select "Cached images and files" and "Cookies and other site data."

- Choose the time range you want to clear or select "All time" to delete all data.

- Click "Clear data."

2. Disable Extensions:

Browser extensions can sometimes interfere with CAPTCHA image display. Temporarily disable your extensions and see if the CAPTCHA becomes visible. To disable extensions in Chrome:

- Type "chrome://extensions" in the address bar and press Enter.

- Find the extensions you want to disable and toggle off their respective switches.

3. Check Internet Connection:

A slow or unstable internet connection can lead to CAPTCHA images not loading correctly. Ensure that you have a stable and active internet connection.

4. Update Chrome:

Make sure you are using the latest version of Google Chrome. Outdated browsers may have compatibility issues with certain websites and features.

5. Incognito Mode:

Try accessing the website with the CAPTCHA in Incognito mode. This will load the page without using extensions, cookies, or cached data, helping you identify if any of these factors are causing the problem.

6. Disable Hardware Acceleration:

Sometimes, hardware acceleration can cause display problems in Chrome. To disable it, follow these steps:

- Click on the three vertical dots in the top-right corner to open the Chrome menu.

- Go to "Settings" > "Advanced" > "System."

- Turn off the "Use hardware acceleration when available" option.

7. Use a Different Browser:

If the issue persists, try accessing the website and CAPTCHA in a different browser to see if it's Chrome-specific or a more general problem.

8. Check for CAPTCHA URL Errors:

In some cases, the CAPTCHA image may not load due to incorrect URLs or server-side issues. Check the browser's developer console (press F12 or Ctrl+Shift+I) for any errors related to the CAPTCHA image URL.

If none of the above steps resolve the issue, it's possible that the website itself is experiencing problems with its CAPTCHA service. In this case, you may need to contact the website's support team for further assistance.